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About Shipping Cost

Here are the factors that we considered the shipping costs.

Factors are as follows:
- Item Location, we are located in Hong Kong.
- Volume Weight / Actual Weight: Some items are bluky enough that shipper will use the volume to calculate the shipping instead of the traditional way - ACTUAL WEIGHT.
- For B2B customers, we offer flat rate, it means no matter how many items, how's the total amount in the order, the shipping cost will be a flat rate.  We also open this option to retail customers, please don't request us to change after placing order. Most of the time, we are not able to make changes after checkout and it creates a lot of mis-communications and takes extra human resources
- Carrier used: We used Air Mail and also Courier Services to ship your orders, most of the time, we will use a shipper that can ship the items in a proper time and and the same time, can provide the lowest rate to our customers. Some items, for some considerations, we will take time and safety at higher priority, therefore other shipper will be used.
In such situations, other items in the same order, may or may not ship with the same shipment or even same shipper. You can check the shipment notification for that. In such situations, the shipping & handling cost may be higher.
- The shipping weight is in gram (g), the system is mistakenly programmed in KG, however, the shipping cost is calculated in G, not in KG. In case you found the shipping cost is too high, please contact us. For some countries, the shipping cost is high, the reason is that we will only use the expedite way to ship your order, normal shipping (post office) can not arrive in time and safely.

Note:
We reserved all the rights to change the terms and conditions stated above without prior notice.
 

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